SHIPPING POLICY
Items will be dispatched within 2 days of us receiving your order. Due to Covid restrictions things might take a little longer at the moment but you should receive your parcel 1 to 3 working days following despatch. You will receive an email once your order is dispatched.
As we try to save on waste we use the packaging from our suppliers to resend you. We apologise in advance if it is in a reused box. If you are ordering something smaller and would like it gift wrapped please contact us via email to let us know.
All areas of Northern Ireland - £4.95
UK Mainland. - £9.95
ROI - £12.95
Please note larger items may be a little more to ship but these will be stated in your basket at the time.
Worldwide - We are happy to ship anywhere in the world but please email us so we could arrange the best possible quote for you.
If a parcel is returned to us undelivered due to circumstances not where we are at fault you will be responsible for the cost of having the item sent again.
We are happy though to offer free delivery services to all Ballycastle addresses but all items are to be prepaid in advance.
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RETURN POLICY
If by any chance you are not completely satisfied with your purchase we are happy to have the item returned for a full refund or exchange. Items must be unused and returned in their original package. We do ask that you email us within 7 days of receiving your order letting us know the reason for your return and we will get in touch with you to arrange a return authorisation number along with an exchange or refund pending what you prefer. Unfortunately we will be unable to refund the original delivery charge or the return postage unless the item(s) are faulty, in which case we will reimburse you in full.
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